1660 Spadafore Drive, MANAWA
Wisconsin, 54949

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Your delivery charges will be calculated at checkout.

Which payment methods are accepted in the Online Shop?

Currently, we accept all forms of major credit cards as payment on orders shipping to anywhere in the world. When using your credit card, please provide your credit card billing address if different from the shipping address and daytime phone numbers. 

For your convenience, we offer PayPal as one of our payment options. As required by PayPal, we can only ship orders to PayPal verified addresses. 

How long will delivery take?

All the orders that have been placed before 3 pm will be collected, packed and shipped on the same day.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What exactly happens after ordering?

When you’ve received the email message “your order has been shipped”, it means your order has been collected, packed and it is ready to be picked up by the courier and mailing services. 

Do I receive an invoice for my order?

You should have received an invoice in the order confirmation email that we sent you right after your payment was processed. You’ll find it near the bottom of the email.

Send us an email